Call us : (877) 463-8565
FREQUENTLY ASKED QUESTIONS
CLICK ON A QUESTION TO SHOW THE ANSWER - CLICK AGAIN TO HIDE IT
Lease Terms & Conditions
We do allow cosigners if primary applicants are unable to qualify on their own, solely due to income requirements.
At time of application we require government issued photo ID, application payment (no cash accepted) and a completed application form. Proof of income is not required to apply; however is required within 24 hours to complete the application process.
We run credit and background checks for all leaseholders. Occupants 18 and older require a background check.
If you are interested in a vacant apartment, the longest we can hold it for you is 7 days. If you're looking for a future move in date we do accept wait list applications.
No more than two occupants per bedroom may occupy the apartment.
We have several lease clauses which address the need to terminate the lease prior to expiration. Contact the leasing office for more details.
We charge a $25 monthly pet fee and a $200 non-refundable pet deposit upon move in. *Park Lane does not accept dogs*
All forms of barbeque grills, cookers, fryers, or open flames are prohibited on patios or balconies. Electric grills are permitted.
Satellites are welcome as long as pre-approved by management prior to install. A signed addendum and $500 minimum security deposit must be on file. Dish must comply with satellite addendum install rules and regulations.
A written 45-day notice to vacate must be provided prior to the lease expiration date.
Yes, renters insurance is required. If a valid renters insurance policy is not on file with the office, you will be automatically enrolled in our master policy coverage at a minimal monthly charge.
Yes, we offer various lease terms. Call the office for more details regarding available lease terms.
We do accept business/corporate applications.
Our pool typically opens April 15th and close October 15th, weather dependent, since it is heated.
Our pool is open from 10 am - 10 pm. It closes for regularly scheduled maintenance during the night.
All guests must accompanied by a resident, who is 18 or older. There is a limit of 2 guests at our heated pool.
Yes, we offer furnished apartments. We have different options to choose from, so it is best to contact the leasing office for more details.
Stove, refrigerator, dishwasher and garbage disposal come standard in our homes. Some apartments have washers and dryers included.
We have a variety of upgrade options! Some of our apartments are updated with new cabinetry, granite counters and flooring.
Maintenance
We offer after-hours emergency maintenance for issues that are unable to wait until the next business day. The number for emergency maintenance is 866-494-4162.
You can contact the office or submit a work order online through our Resident Portal, or with the Rent Café app!
If you provide our technicians permission to enter then you do not need to be home for work to take place; however if you would prefer to be home you may schedule an appointment.
Yes, as long as you return the walls to their original condition prior to moving out.
Yes, as long as you return the walls to their original condition prior to moving out.
Lock-outs which occur during normal business hours will be resolved at no charge. After normal business hours, a charge of $30 will be placed on your account for management or maintenance to provide this service.
